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Displaying 2 articles of 2 total result(s).
Original Article

Theoretical Model For Developing Frontline Employees Value Co-Creation Behaviour Through Service Practices

Muhammad Amin
,
Zulkipli Ghazali
,
Amjad Shamim
,
Junaid Siddique

Keywords: Service practices, capabilities, front line employees, engagement, value co-creation

Article no: 76

Pages 699-707

Doi: 10.15405/epsbs.2020.12.05.76

>View as HTML >Abstract >Download PDF
Original Article

Customer Citizenship Behaviour, Value Co-Creation and Tax Compliance: Malaysian Perspective

Nurul Ezhawati Abdul Latif
,
Ida Suriya Ismail
,
Nadiah Abd. Hamid
,
Nuridayu Yunus

Keywords: Customer Citizenship Behavior, Tax Compliance, Tax Professionals, Value Co-Creation

Article no: 91

Pages 1123-1135

Doi: 10.15405/epsbs.2023.11.91

>View as HTML >Abstract >Download PDF

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